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Strategic review
The Code provides that a Board should establish
a company’s strategy, purpose and values, and
that its directors should lead by example and
promote the desired culture.
In June 2021, the Company hosted a Capital
Markets Day event at which the Executive team
presented its strategy. The strategy presentation,
which is on our website, addressed the
challenges facing the Group in the short term,
as well as the Company’s longer-term view of
its markets and strategic priorities. An integral
element of this event was a discussion on the
Company’s purpose and values and why they are
important to the delivery of our long-term strategy.
In terms of leading by example, the importance
of the Executive Directors being visible in the
business and reinforcing the messaging about
our purpose and values goes without saying. In
addition, there is a programme of visits organised
for the Non-Executive Directors, a key element
of which is meeting with the workforce for a
two-way dialogue about a wide range of issues,
including purpose and values.
Employee engagement
It is something of a truism to write that
“employees are key to the success of an
organisation” but given the challenges we face,
the importance of having an engaged workforce
cannot be overstated, particularly as they are
often performing their jobs in very challenging
environments. To better understand the views of
ourworkforce,wehavejustcompletedourfirst
externally facilitated engagement survey of all our
employees. Around two thirds of our employees
completed the survey and as the engagement
survey is further embedded, we anticipate this
participation rate will increase. The results of the
engagement survey revealed that we have a
number of challenges to address in areas such
as career planning and employee development.
I am encouraged by the actions being taken to
address the issues arising from the employee
feedback at both a Group and operating
company level, and believe that we will see
engagement improve over the coming years. The
results of the survey and the actions being taken
as a result are set out more fully on page 42.
Stakeholder engagement
TheCodehighlightstheimportanceofeffective
engagement with shareholders and other
stakeholders. From a stakeholder perspective,
wehaveidentifiedshareholders,employees,the
environment, customers and suppliers and local
communities as being our key stakeholders.
During Board and Committee meetings, the
Group’skeystakeholdersandtheirdiffering
perspectivesareidentifiedandconsideredas
part of the decision-making process. These
discussions, assessments and conversations
focus not only on delivering increased value for
shareholders, but also assess the impacts of our
decisions and strategies on the Group’s wider
stakeholders.
The Board recognises the importance of regular,
open and constructive dialogue with shareholders
and other stakeholders, and this has long been
a key aspect of our culture and decision-making.
The Executive Directors meet key shareholders
regularly and other members of the Board are
available to be consulted as appropriate. I have
met with most of our largest shareholders since
starting with the Company and will continue to
engage as appropriate.
The Board is also committed to embedding
sustainability into day-to-day decision making
and making this a central theme of delivering the
Group’s strategy. The Sustainability Committee,
which reports into the Board, monitors progress
on achieving the Group’s ESG priorities. One of
its key roles is overseeing the stakeholder groups,
which include employee representatives from all
around the Group which play an important
role in delivering our sustainability objectives.
Given the nature of the services we provide,
stakeholder engagement is a multi-faceted issue
and is one that is frequently discussed at the
Board. More information about how we consider
and engage with our stakeholders as part of our
Board activities is set out on pages 82 and 83.
Managing risk
The Board, assisted by the Audit Committee,
ensures that our approach to risk management
iseffective,extendingbeyondfinancialrisktoa
wider range of operational risks. There is a full
report on our risk management activities in our
Principal Risks and Uncertainties section of the
Strategic report on pages 61 to 69. Given the
challenges posed by the pandemic as well as
the trading issues that have faced the Group,
the Board engaged external support from PwC
LLP, to carry out an independent review of the
Group’s risk management systems and controls.
This review concluded that the risk framework is
generally appropriate but it also recognised that
the Group’s diversity in terms of its operations
and geographies added an inherent layer of
complexity to risk management. The report
recommended a number of improvements,
which are described in more detail on page
61, and which will be implemented through
the course of 2022.
Board composition and diversity
We are committed to ensuring that the
composition of the Board has the diversity
requiredtobeaseffectiveaspossible.The
Board is currently composed of nine Directors,
each bringing a variety of skills, knowledge
and experience, in addition to diversity of
thought. With two Executive Directors and six
Non-Executive Directors (excluding myself as
Chairman), there is a strong independent element
to the Board, which ensures that the balance of
power rests with the Non-Executive members of
the Board. After the AGM in May 2022 at which
Michael Salter will retire, the Board will comprise
eight Directors, with two Executive Directors
andfiveNon-ExecutiveDirectorsandmyselfas
Non-Executive Chairman, thereby maintaining an
appropriate balance of independence. Diversity
is a matter which we consider regularly, and in
2021 we published a new Board Diversity Policy,
which is available on the Group website and sets
out our aims to ensure an appropriate mix of
skills and experience as well as our commitments
with respect to gender and ethnic diversity. More
details in relation to diversity can be found in the
Nominations Committee report on pages 86
to 88.
Board effectiveness review
As Chairman, I lead an annual evaluation of the
effectivenessoftheBoard,itsCommitteesand
the individual Directors. For 2021, the Board
undertook its triennial externally-facilitated
evaluation. I am pleased to report that the review
highlighted that the Board is committed and
cohesiveduringwhatisaperiodofsignificant
changeinitsmembership.Thereportidentified
some recommended actions with respect to
governance and other improvements to the
operation of the Board. These actions have
included adding an extra Board meeting to the
calendar, scheduling regular Non-Executive
meetings and formalising Board roles and
responsibilities. There is further detail provided on
the process and outcomes on page 85.
Conclusion
Having the right governance structure is vital in
enablingtheGrouptooperateeffectivelyina
rapidly changing political, economic, social and
technological environment, and to make the
most of the resulting opportunities that present
themselves, as well as managing the associated
risks. As this letter sets out, we are undertaking
a number of reviews to improve our governance
structure. I am pleased with the progress we are
making but there is more to do in building the
optimal organisational structure and supporting
governance and control frameworks. In turn,
this will provide a strong foundation from which
the Group can build its turnaround and deliver
sustainable growth and returns, whilst making
apositiveimpactforthebenefitofallour
stakeholders. This governance report outlines the
ongoing actions required to continue this work,
and I look forward to reporting to you on progress
next year.
Angus Cockburn
Independent Non-Executive Chairman
9 March 2022
Chairman’s introduction to corporate governance
Dear Shareholders
On behalf of the Board, I am pleased to introduce
the corporate governance report for 2021. As
we set out elsewhere in this report, 2021 was
a challenging year for the Group. In times of
challenge, a strong governance framework,
overseen by an experienced and engaged Board,
is critical. During 2021, we made a number of
changes to the Board, undertook a detailed
review of the governance structure, as well as an
externally-facilitated review of the operation of the
Board, and are in the process of implementing
the resulting recommendations. Over the course
of 2021, the Board has continued to support the
Executive team in addressing the issues created
by the pandemic and the poor performance of
the Group to ensure that all its decisions and
actions were taken with a clear governance
framework in place.
The Board is focused on turning around our
performance and resetting the Group onto a path
towardssustainableprofitablegrowth,whilst
ensuring that the Group also delivers for all its
stakeholders, especially during a time of great
challengeforourstaff,ourcustomersandthe
communities in which we operate. To achieve
this, the Board has worked on building resilient
governance structures for the long-term, whilst
at the same time supporting the Executive
management team in taking appropriate strategic
decisions in a rapidly changing world. The Group
has previously laid out a clear purpose supported
by a strong values-based framework and the
Board will continue to ensure that the Group is
run in a manner consistent with this framework.
Progress against 2020 governance
priorities
Last year my predecessor, Malcolm Paul,
outlined the Board’s priorities for 2021, which
were focused on navigating the operational
and economic impacts of the pandemic
on our business, our people and our wider
stakeholders; on completing a strategic review
of the Group’s operations; and on embedding
the Group’s purpose and values in line with the
recommendations of the Code. With the support
of colleagues across the Group, the Board
has made good progress on addressing these
priorities. The Group maintained operations
and, critically, a safe working environment
for our people through detailed COVID risk
assessment and mitigation as well as providing
wellbeing support to all those who required it.
The Executive team, supported by the Board,
completed its strategic review, which was
presented to shareholders at a Capital Markets
Day event in June 2021. In terms of embedding
the Group’s purpose and values, the Executive
team created employee representative groups
with the mandate of generating and then
implementing ideas on how best to embed the
Group’s purpose and values into day-to-day
activities. We have also continued to focus
on creating a positive impact, rather than just
words, through our work on Environmental,
Social and Governance (ESG) matters outlined
in the Sustainability report section of this report.
Board and Committee composition
During 2021, there were several changes to the
membership of the Board. I was appointed to
the Board as independent Non-Executive
Chairman on 1 May 2021, following the
retirement of Malcolm Paul as Non-Executive
Chairman on 30 April 2021. Following the
Company’s AGM on 29 April 2021, Stuart
Kilpatrick also stood down as Group Finance
Director. Duncan Kennedy was appointed Chief
FinancialOfficeron4May2021.
BothMalcolmandStuartcontributedsignificantly
to the development of the Group during their
tenure, and I would like to thank them on behalf
of the Board and wish them well for the future.
Since the last report, the Board has also
welcomed two new Non-Executive Directors:
Kash Pandya joined on 1 November 2021, and
Claire Hawkings joined on 1 January 2022.
I welcome them both to the Board and am
confidentthattheircontributionswillhelpto
shape James Fisher’s future in the coming years.
In line with best practice, Michael Salter, who has
served on the Board for almost nine years, will
retire from the Board from the date of the AGM
and will not seek re-election. The Board has
benefitedgreatlyfromMichael’sexperienceinthe
marine and oil and gas industries, and I would
like to thank him on behalf of the Board for his
support and constructive challenge throughout
his tenure.
2022 Governance priorities
Following a challenging 2021, the Board’s focus
in 2022 is on putting in place the governance
structures to support and enable the short-
term business objectives of reducing leverage
through improved operational performance and
the disposal of non-core businesses, as well as
supporting the implementation of the Group’s
long-term strategy. In order to support these
business objectives, the Board’s governance
priorities for 2022 include the review and
refinementofthedelegatedauthoritymatrix,and
the creation of a new Investment Committee
consisting of key members of the Executive team,
with the mandate to oversee capital expenditure,
acquisitions and disposals and the delivery
of key business projects. We are also in the
process of completing a detailed review of our
risk management systems and controls and will
then look to embed the improved risk framework
across the business. I look forward to reporting
on progress on these priorities next year.
UK Corporate Governance Code
The Board understands that good corporate
governance is an important element in helping
to build a successful business in a sustainable
manner. The UK Corporate Governance Code
2018, publicly available at www.frc.org.uk (the
Code) applied to the Company through the year,
and this report explains how the Company has
applied the principles set out in the Code.
During the year ended 31 December 2021 (and
up to the date of this report), the Company has
complied with the relevant provisions of the
Code, except in the instances set out explained
below: these two instances relate to the matters
disclosed in last year’s Annual Report, which are
relevanttothefirstpartofthe2021yearinreview,
but which have now been resolved.
Firstly, as outlined in the Chairman’s statement
in the 2020 Annual Report, by the time of the
Company’s AGM in April 2021, Malcolm Paul
had served as a Director for a period of 10
years. Whilst the Code recommends that
Non-Executive Directors should not serve on
a board for more than nine years, the Board
requested that Malcolm continued to serve
as Chairman whilst the Senior Independent
Non-Executive Director commenced a search
for a new Non-Executive Chairman, for the
reasons set out in the 2020 Annual Report.
As announced on 25 January 2021, and as
described in more detail in the 2020 Annual
Report, I joined the Board as independent
Non-Executive Director and Chairman on
1 May 2021 and Malcolm Paul stepped down
from his role as Non-Executive Director and
Chairman the previous day. Therefore the
Company was compliant with the Code
witheffectfrom30April2021.
Secondly, while the Code recommends that
Executive Director pension provisions should
be aligned with the workforce, and although it
was announced that Stuart Kilpatrick’s pension
provision would step down to 7.5% of salary from
1 January 2023 without compensation, Stuart
Kilpatrick stepped down from the Board with
effectfrom29April2021.Pensioncontribution
rates of both current Executive Directors are
aligned with those available to the workforce. The
Company therefore now complies with the Code.
In addition, the Company has focused recently
on how best to engage with the workforce
on Executive remuneration under one of the
elements of Principle 41. On page 101 of the
Remuneration Committee report, we outline the
steps undertaken so far by the Non-Executive
Directors to engage the workforce to explain
how Executive remuneration aligns with wider
Company pay policy. While the Company is
compliant with Principle 41, this is an area
of ongoing development, and the Company
intends to build on this during 2022 as part
of its engagement activities with employees.
Strategic report
Governance Financial statements
76 James Fisher and Sons plc // Annual Report 2021 Annual Report 2021 \\ James Fisher and Sons plc 77
GovernanceGovernance